BSMG Associate	Our Customer Said...
Lori Ann Blackmar Assistant VP Marketing	"You are, beyond a shadow of a doubt, Overwhelmingly Wonderful!!!!!" "Thanks - You've truly saved my _ _ _!"
Krista Brennan Case Manager	"In decades of working with the public and a myriad of company representatives, I have learned that people are quick to criticize, but often slow with compliments! On the other hand, I believe it is wise to reserve some of the latter for individuals who are especially deserving of recognition. We want to compliment BSMG for the exceptional work done by Krista. I have worked with Krista on several cases, but most recently on two that were complicated and time-consuming. Krista helped us every step of the way and was extremely patient, even when we passed our clients' frustrations on for her attention. We find Krista to be direct, thorough and diplomatic, even in the most delicate cases. I am sure you consider her a real asset to your company."
Nadine Skorohod Hiers Policy Service Manager	"I just finished some dealings with Nadine and she is unbelievable!!! You have a great organization."
Edina Kotlo Sr. Marketing Specialist	"Thanks for the GREAT service; I will have to give you more business."
Karen Cancellieri Annuity Marketing Specialist	"Without Karen's help and being extremely good to me these past couple of days, I would have lost a piece of business if it wasn't for her. So, could you please give her a pat on the back from me. She just did something that was outstanding and I appreciate it tremendously!"
Edina Kotlo Sr. Marketing Specialist	"Edina did a wonderful job helping me today on a conversion case. The result is that we should have 3 sales; 2 ING and 1 LBL, all term conversions, so the underwriting is non-existent. She ran the quotes very quickly and is getting me the applications. I know that is routine in her job description, but she did a very good job."
Allison Coon Marketing Assistant	"You are awesome! I really appreciate your fast response and your help!"
Kany Xiong Case Manager	"I just wanted to say that Kany is doing a great job for all of us. Her name was brought up in our case manager meeting and everyone was saying how responsive she is!"
Robin Boucher Case Manager	"Since I started to do business with Brokers' Service about twenty years ago, I have met some very nice people. In your office, you have not only a nice person, but one who takes special pride in helping a broker such as I with all submitted life insurance applications. I just wanted to state that you are fortunate to have Robin Boucher on your staff!"
Kany Xiong Case Manager	"I just wanted to let you know what a wonderful job Kany is doing for BSMG. Kany is always on top of all her cases, her follow-up and time service are fantastic as well as her wonderful disposition. I find her to be a pleasure to work with. I just thought you should know of our experiences with Kany!"
Michael Abrahamson VP, Information Technology	"Mike Abrahamson from BSMG has done an outstanding job on behalf of all of BRAMCO. Thank you Mike!"
Kany Xiong Case Manager	"I have nothing but praise for Kany. I really enjoy working with her and appreciate her knowledge."
Beth Andre' Licensing Manager	"Beth was very helpful and I very much appreciate her follow-up. She has my permission to tell her "boss" that her follow-up and help on what could be seen as a small matter is one of the reasons that BSMG is special."
Kany Xiong Case Manager	"I wanted to take a moment to compliment Kany. I have had very positive experiences in working with Kany on my cases. She is very responsive and excellent in helping answer questions I have related to my clients in a very positive and professional fashion. I am pleased to have her as my case manager and feel that she will be a valuable asset in helping to make the processing of my business easier. I hope everyone at Brokers' Service have a wonderful and safe holiday season."
Stacey Reynolds Commission/Accounting Mgr	"My dealings with both Stacey and Karen was timely, professional, conscientious and both were enthusiastic and full of personality!"
Beth Andre' Licensing Manager	"If not for Beth, I would never have followed up on this subject. I just want you to know how much I appreciate ALL of your follow-up. Over the last 30 years, there's not one person I can remember who had the capabilities and the temperament to handle the enormity of something like BSMG's Licensing and do it so well, day in and ay out...and for so many years."
Brook Gauthier Annuity Marketing Assistant	"Brook takes excellent care of me and I throw a lot at her! She responds beyond my expectations, getting materials for me in a matter of minutes without any notice. Brook is always so polite and friendly and is a great asset to your company, and you are lucky to have her!"
Mary Luzitano Executive Asst. to CEO	"I truly appreciate Mary's extra efforts to accommodate my changing schedule. I've been responsible for various meetings and it's always tough to keep up with changes, so thanks for being so flexible."
Stacey Reynolds Commission/Accounting Mgr	"I just wanted to drop you a line to recognize the great support that Stacey has been providing to my group. She is always very responsive and knowledgeable. We all agree that Stacey has been a real asset to our group in resolving various compensation issues. We are grateful for her support."
Stacey Reynolds Commission/Accounting Mgr	"Thank you so much for your efforts. That is exactly what I needed. Kudos for a job well done!"
Melanie Cooley Case Manager	"Melanie has been very helpful keeping me informed on our pending case. I really appreciate her service and appreciate her help very much."
Brook Gauthier Annuity Marketing Specialist	"I want to formally thank you Brook, for all your hard work and attention that you gave this case. I cannot begin to tell you how impressed I was with your work ethic and professionalism. I truly appreciate your help and I look forward to working with you in the future!"
Donna Aubin Commissions/Accounting Mgr	"I want to thank you for staying on top of my individual situation. I know you are very busy. The check did get deposited today. I reach out to you because in the world of brokerage, I am not familiar with when I get paid with various companies. That being said, I did want to thank you very much for making me feel like mine was the only check you were concerned about."
Kany MacLellan Case Manager	"I really appreciate everything Kany does for us. Her hard work is truly evident on all of my cases!!!! Thanks so very much again for her persistence and dedication in helping us get great results for our clients. You really have a great asset with Kany on your team, and she is definitely a key piece of the puzzle to us as well!!!!
Allison Coon Marketing Assistant	"You have a fine employee in Allison Coon. She recently bailed me out of a situation with a client. Allison delivered additional information to my appointment and therefore, was able to complete all paperwork necessary to secure a term conversion. This was service above and beyond what most brokerage houses deliver. Over the years, I have come to expect great service from BSMG and this was another excellent example of that service."
Brook Gauthier Annuity Marketing Specialist	"I appreciate everything Brook did for me on Friday, she did an exceptional job. She stayted until 6:00 on a Friday in order to get everything done and I was very impressed"
Kany MacLellan Case Manager	"Kany continues to deliver a great experience at EGA. She is awesome."
Donna Aubin Commissions/Accounting Data Manager	"I want to thank Donna for all her follow-up and due dillgence thru this whole process. I am grateful and happy that she went beyond what so many would have done in this situation. I am also grateful that this is a small problem with all that is going on in the world today. Thank you again."